Privacy Policy

Effective Date: 12/05/2025
Last Updated: 02/09/2026

At Voice and Vessel Studios / Northward Journeys, your privacy matters to us.
This policy explains what personal information we collect, how we use it, and how we protect it when you visit our website, join our email list, or participate in the FAITH – Freedom Acquired & Ignited Through Healing program.

1️⃣ Information We Collect

We collect only the information needed to deliver your program experience safely and effectively.

We may collect:

  • Name and Email Address – when you subscribe, register, or purchase.

  • Billing Information – processed securely through Outseta and Stripe; we never see or store full card details.

  • Program Activity Data – which modules you access or downloads you complete.

  • Voluntary Messages – emails or form submissions you send to us.

We do not collect sensitive personal data such as medical records, government IDs, or passwords.

2️⃣ How We Use Your Information

Your information helps us:

  • Deliver the FAITH Program content you purchased.

  • Send your drip-email lessons, confirmations, and updates.

  • Provide customer support and respond to your questions.

  • Share optional newsletters, devotionals, or upcoming offerings (you can unsubscribe anytime).

  • Maintain program security and prevent spam or unauthorized access.

3️⃣ How Your Data Is Stored and Protected

  • All payment details are processed through Outseta and Stripe, which use industry-standard encryption.

  • Files, emails, and participant data are stored securely in Google Workspace (protected by Google’s security systems).

  • We never sell, trade, or rent your personal information to anyone.

4️⃣ Cookies and Tracking

Our website may use cookies (tiny files saved on your device) to improve site performance or remember your preferences.
You can disable cookies in your browser settings if you prefer.

5️⃣ Email Communication

By joining the FAITH Program or subscribing to our newsletter, you agree to receive emails from us.
Each message includes an “Unsubscribe” link at the bottom so you can opt out at any time.

6️⃣ Third-Party Services

We partner with trusted services that help us operate safely:

  • Outseta – membership, billing, and email delivery

  • Stripe – secure payment processing

  • Google Workspace / Sites – hosting and file storage

Each of these partners maintains its own strict privacy and security standards.

7️⃣ Children’s Privacy

The FAITH Program is designed for adults.
We do not knowingly collect personal information from children under 13.
If we learn we have accidentally received such data, we delete it promptly.

8️⃣ Your Rights

You may:

  • Request a copy of your personal information.

  • Ask us to correct or delete your data.

  • Withdraw consent to receive emails at any time.

To do so, contact us at contact@northwardjourneys.org

9️⃣ Updates to This Policy

We may update this Privacy Policy from time to time to reflect improvements or legal requirements.
When we do, we’ll revise the “Last Updated” date above.
Continued use of our website or program means you accept the revised policy.

🔟 Contact Us

If you have questions about privacy or data protection, please contact:
📧 contact@northwardjourneys.org
🌐 https://www.northwardjourneys.org

🌿 Our Promise

We handle your information with respect and integrity—just as we’d want our own handled.
Your trust is sacred, and we are committed to keeping it.